Notification email messages can be sent to Workspace users
when the following events occur:
Users are assigned a task.
A reminder or deadline occurs for a task that they own.
An escalation occurs for a task that they own.
You
can configure the message subject and body. The text can include
parameters for task properties that are updated at run time. Parameters
enable messages to include data that changes for each task, such
as the task identification.
Default email messages can be
authored by using Administration Console. The default messages apply
to all tasks that are created for all processes. You can configure
the Assign Task operation by using Workbench to override the default
messages for a task, or disable notifications for the task.
Messages
that are configured using Workbench can also include XPath expressions
so that you can include text-based process data in the message.
Methods for configuring email notifications
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