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On the Task Notification page, you can configure templates
that Process Management will use to generate the email notifications
that are sent to users and groups. You can customize and format
the notifications using Process Management variables.
You configure the following types of notifications for users
and groups:
reminders
task assignments
deadlines
To generate email notifications for a group, specify an email
address for the group in User Management. (See Setting up and organizing users.) When Process Management sends an
email notification to a group, each member within the group who
has an email address specified receives the email notification.
When a member of the group receives an email notification and wants
to claim the task, the member must click the claim link in the email
notification, which opens the task details page in Workspace. From
there, the member can either claim or claim and open the work item.
Configure reminders for users or groupsYou can send reminder notifications to the assigned user
or group when a deadline to complete a task is approaching. The
rules for determining exactly when a reminder notification is sent
are determined by the process developer.
In Administration Console, click Services > LiveCycle
Process Management ES3 > Server Settings > Task Notifications.
Under Notification Type, click Reminder (for users) or Group
- Reminder (for groups).
Select Enable Reminder or Enable Group - Reminder.
(User notifications only) To include an attachment of the
form and its data with the reminder email message, select Include
Form Data.
In the Subject box, type the text for the subject line of
the email message. This field is prepopulated with default text.
For details about customizing this field, see Customizing the content of notifications.
In the Notification Template box, type the text for the body
of the email message. This field is prepopulated with default text.
For details about customizing this field, see Customizing the content of notifications.
In the Message Format list, select the format that the email
message is sent in, either HTML or Text. The default format is HTML.
In the Email Encoding list, select the encoding format to
use for the email message. The default is UTF-8, which most users
outside of Japan will use. Users in Japan may select ISO2022-JP.
Click Save.
Configure task assignment notifications for users or groupsYou can send task assignment notifications to a user or
group when they are assigned a task.
In Administration Console, click Services > LiveCycle
Process Management ES3 > Server Settings > Task Notifications.
Under Notification Type, click Task Assignment for users
or Group - Task Assignment for groups.
Select Enable Task Assignment for users or Enable Group -
Task Assignment for groups.
(User notifications only) To include an attachment of the
form and its data with the task assignment email message, select
Include Form Data.
In the Subject box, type the text for the subject line of
the email message. This field is prepopulated with default text.
For details about customizing this field, see Customizing the content of notifications.
In the Notification Template box, type the text for the body
of the email message. This field is prepopulated with default text.
For details about customizing this field, see Customizing the content of notifications.
In the Message Format list, select the format that the email
message is sent in, either HTML or Text. The default format is HTML.
In the Email Encoding list, select the encoding format to
use for the email message. The default is UTF-8, which most users
outside of Japan will use. Users in Japan may select ISO2022-JP.
Click Save.
Configure deadline notifications for users or groupsYou can send deadline notifications to users and groups
when the deadline to act upon an assigned task has passed. A deadline
notification is usually informational because the user can no longer
act upon the assigned task.
In Administration Console, click Services > LiveCycle
Process Management ES3 > Server Settings > Task Notifications.
Under Notification Type, click Deadline (for users) or Group
- Deadline (for groups).
Select Enable Deadline or Enable Group - Deadline.
In the Subject box, type the text for the subject line of
the email message. This field is prepopulated with default text.
For details about customizing this field, see Customizing the content of notifications.
In the Notification Template box, type the text for the body
of the email message. This field is prepopulated with default text.
For details about customizing this field, see Customizing the content of notifications.
In the Message Format list, select the format that the email
message is sent in, either HTML or Text. The default format is HTML.
In the Email Encoding list, select the encoding format to
use for the email message. The default is UTF-8, which most users
outside of Japan will use. Users in Japan may select ISO2022-JP.
Click Save.
Hide the DO NOT DELETE tag for all emails
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