Configuring email endpoints

Email endpoints enable users to invoke a service by sending one or more documents (as email attachments) to a specified email account. The email inbox acts as a collecting point for the attachments. The service monitors the inbox and processes the attachments. The results of the conversion are forwarded to the user defined in the endpoint.

For an email endpoint, authorized users can invoke a process by emailing files to the appropriate account. The results will be returned to the submitting user (by default) or to the user defined in the endpoint settings.

Before you configure an email endpoint, create a POP3 or IMAP email account for use by the endpoint. Set up a separate account for each type of conversion. For example, one account can be configured to generate standard PDF documents from incoming file attachments, and another account can be configured to generate secure PDF documents.

Important: Each email address must map to only one email endpoint. You cannot configure multiple email endpoints to a single email address, even if the additional email endpoints are disabled.

All email endpoints are configured with an authorized user name and password for the email inbox, which are required when invoking the service. The email account is protected by the mail server system on which it is configured.

If your users send documents with Western European language characters in file and conversion path names, they must use an email application that supports the required encoding types (Latin1 [ISO-8859-1], Western European [Windows], or UTF-8). For more information, see the Installing and Deploying LiveCycle document for your application server.

Before you configure an email endpoint, configure the Email service. (See Configure default email endpoint settings.) The Email service’s configuration parameters have two purposes:

  • To configure attributes that are common for all email endpoints

  • To provide default values for all the email endpoints

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