Working with compliance and control settings

Organizations operating in regulated industries are required to comply with government standards. These standards dictate how and when employees can communicate and whether the organization must record and archive communication. For example, some organizations are required to log all communications that take place on their networks.

Organizations can also choose to retain communications between employees or between employees and external users to meet standards of internal control. Use the compliance and control settings to adhere to standards and control the global meeting experience.

Compliance and control settings are global settings that effect the entire Adobe Connect account. Settings apply immediately to all meeting sessions that begin after the settings are saved. Settings do not apply to meetings that are in progress when settings are saved. Settings apply to recent meetings up to 10 minutes after the meetings end.

Note: Not all compliance features are available to Hosted customers.

Customize compliance and control settings

  1. Log in to Connect Central.
  2. Click the Administration tab.
  3. Click Compliance and Control.
  4. Click Pods Management and do any of the following:

    • Select any pods you want to disable in meeting rooms and virtual classrooms. If you disable a pod, the pod and all information in the pod is erased in every meeting room that contains the pod. Disabling pods can leave empty space in meeting room layouts. Update your meeting templates and resize the pods to fill up any spaces.

    • Choose whether to disable interactive audio betwen VoIP and conference bridge.

    • Choose whether to disable broadcast from conference bridge. The audio from the bridge is used for recording only.

    • Choose whether to disable Video telephony.

  5. Click Share Settings and do any of the following:

    • Choose whether to Disable Desktop sharing, Disable Windows sharing, or Disable Applications sharing. Individual screen sharing modes lets you disable screen sharing modes and prevents users from sharing unauthorized content. For more information on screen sharing modes see, Screen sharing options .

    • Choose whether to Disable Request for Control to prevent users from requesting control of another user’s shared screen.

    • Choose whether to Disable screen sharing’s “Pause and Annotate” feature to disable the Share pod’s overlay whiteboard.

    • Choose whether to Restrict screen sharing to specific processes to specify applications that users can share. See Specify applications to share or block .

    • Under the Document Sharing settings, choose one or more of the following. If you select all the options, the Share Documents option is removed from the Share pod.

      Choose Share pod: disable uploading of documents to the meeting, to prevent users from sharing documents on their computers.

      Choose Share pod: disable uploading of documents from the Content and Course libraries, to prevent users from sharing documents that are published in the content and course libraries. This setting prevents users from uploading content directly into a meeting room. A host or presenter can share only content that was preloaded into Connect Central.

      Choose Disable Whiteboard, to disable the whiteboard from the Share pod.

    • Choose Disable File Share pod, to remove the file share pod from all meetings.

    • Select Disable Breakout rooms to prevent creating breakout rooms.

    • Select Disable option to open the web link on ending the meeting.

  6. Click Recordings and Notice and do any of the following:
    Note: Only the Enable compliance notice setting is available to hosted customers. Hosted customers cannot force recording settings or enable chat transcripts.

    • Select Lock Recording Settings For All Meetings and Record All Meetings (On), to record all meetings. No one can stop the recording, not even the meeting host. Only administrators can access forced recordings unless you select Publish Recording Links In Meeting Folders. In this case, the meeting host can access the recording through the link available in the meeting folder. The meeting host can edit the forced recording but administrators can still access the original recording as needed. The Presenter Only Area and breakout rooms are never recorded. If you need to record all meeting activities, choose Disable Breakout rooms on the Share Settings page. Select Never Record Any Meeting (Off), to disable the Meeting > Record Meeting command in all meeting rooms.

    • Select Allow For Distribution Of Local Copies Of Recordings To End Users to allow users to download recordings in Adobe Connect Desktop.

    • Select Enable Chat Transcripts to log all chat messages on the server. The transcripts contain the name of the room, the name of the sender, the name of the recipient, the date and time, and the message body for each chat message. Transcripts are stored on the Adobe Connect server in the folder rootinstall \content\ account-id \ sco-id - version \output\ (for example, C:\breeze\content\7\21838-1\output). The file name format and type is roomname _ date _ time .xml. Chat transcripts do not log text in the Note pod and chat communication in breakout rooms. To record all text-based conversation, disable the Note pod and breakout rooms.

    • Select Enable Compliance Notice and enter notice text to force all users to accept the terms of the notice before entering meeting rooms. The acceptance is recorded in the server log. For example, licensed customers can use this notice to inform users that a meeting is or is not being recorded.

    • Under the Record meeting audio on Telephony Provider’s Bridge, select the audio providers for which recording also needs to be done on the provider’s audio bridge. By default, the recording is done using Universal Voice for audio providers.

  7. Click Training Settings and select whether you want to enable open enrollment.
  8. Click Save to save changes.

Specify applications to share or block

To prevent users from sharing unauthorized applications or processes, you can do one of the following:

  • Create a whitelist of authorized applications

  • Create a blacklist of applications or processes that cannot be shared

These two options are mutually exclusive: you can either specify a whitelist or a blacklist. Applications that are included in the blacklist are not available for participants, presenters, and hosts to share. To prevent users from sharing unauthorized applications or processes, enter separate Windows, Linux, and Mac OS applications in the text boxes. The list of available items appears when users select Windows or Applications from the Start Screen Sharing window.

  1. Select the Restrict Screensharing To Specific Processes option.
  2. To determine the name of the application executable:
    Windows
    Do one of the following:

    • Navigate to the application folder (Typically C:\Program Files\ application folder ) and read the application executable name. For example, the executable name of Microsoft Office PowerPoint is POWERPNT.EXE.

    • Start Windows Task Manger (right-click an empty spot in the Windows Taskbar and choose Task Manager from the context menu). Then select the Processes tab to list all running processes.

    Linux
    Do one of the following to list all running processes:
    Note: These examples are from Ubuntu; other Linux systems have similar options.

    • Enter the ps (process status) command.

    • Choose System > Administration > System Monitor. Then click the Processes tab.

    Mac OS
    Do one of the following:

    • Navigate to the application folder and read the application’s executable name.

    • Open the Activity Monitor (Mac OS X 10.3 or later) or the Process Viewer (Mac OS X 10.0 and 10.2). Select All Processes from the Show pop-up menu to list all running processes.

  3. Select one of the following options:

    • Allow Only The Sharing Of The Following Processes.

    • Prevent The Sharing Of The Following Processes.

  4. Enter the list of executable names as colon-separated values for Windows, Linux, and Mac. For example,
    Windows
    powerpnt.exe:winword.exe:notepad.exe

    Mac OS
    iTunes.app: iPhoto.app: iChat.app

    Linux
    soffice.bin

  5. Click Save.

View forced recordings

  1. In Connect Central, administrators can click on Content > Forced Recordings to view all the forced recordings in an account.
  2. Click on a recording name to view information about the recording.
  3. Do one of the following:

    • Click Edit to edit the title, summary, or language of a recording.

    • Click the URL for Viewing to view the recording.

Create a link to a forced recording

Links point to the latest version of the recording. If any editing is done to the recording (either directly or through any link) the edits are reflected in all the links to that recording.

  1. In Connect Central, administrators can click on Content > Forced Recordings to view all the forced recordings in an account.
  2. Select the checkbox for the meeting you want to link.
  3. Click Create Link.
  4. Navigate to the Content folder where you want to add the link.
  5. Click Create Link.

Delete forced recordings

Only administrators can delete forced recordings.

  1. In Connect Central, click on Content > Forced Recordings to view all the forced recordings in an account.
  2. Select the checkbox for the meeting you want to delete.
  3. Click Delete.

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