When you install Tomcat on a Windows Server, you have the option to run it as a Windows service and the service must be configured to run as a Windows user (Tomcat supports both local and network users).
- Open Windows Service.
- If Tomcat is running, right-click Apache Tomcat and choose Stop.
Right-click Apache Tomcat and choose Properties.
The Apache Tomcat Properties window appears.
- Select the Log On tab and provide Windows user credentials.
- Click OK.
Additional configuration notes:
- For RoboHelp Server 11 authentication and licensing, Windows service must run as Windows user account. This Windows user must license RoboHelp Server in Configuration Manager and should have the read/write/execute permissions on the Tomcat installation directory, RoboHelp installation directory, and to the project storage location (if using custom projects storage location).
- Existing users of RoboHelp Server 11 can use a new/existing Windows user account and license RoboHelp Server in Configuration Manager for the same user. During installation, update user credentials in the Log On tab, provide permissions to RoboHelp Server installation directory, and Tomcat directory for the user.
- To setup Tomcat to run as a Windows user, read https://tomcat.apache.org/tomcat-8.5-doc/windows-service-howto.html