Migrate data from RoboHelp Server 10 to RoboHelp Server 11

Note: Do not install RoboHelp Server 10 and RoboHelp Server 11 on the same machine. Uninstall RoboHelp Server 10 from the machine before installing RoboHelp Server 11. However, if you want to migrate context data from RoboHelp Server 10, ensure that you do not manually remove data from the RoboHelp Server directory after uninstallation.

  1. In Configuration Manager, select File > Migrate Legacy Data.

  2. Browse and select the RoboHelp Server 10 installation path. Specify a network path if RoboHelp Server 10 is installed on a machine different from the machine on which you’re installing RoboHelp Server 11.

  3. In the Contexts area, select one or more contexts to migrate.

    Note: The existing contexts in RoboHelp Server 11 are displayed in the existing RoboHelp Server 11 Contexts box. If you choose to migrate a context with the same name as an existing context, all data in the existing RoboHelp Server 11 context is overwritten.

  4. Specify the following Database details

    Database URL
    The URL of the database to which the content is to be migrated.
    Database Username
    The Username required to log into the database.
    Database Password
    The Password required to log into the database.
    JDBC Driver Class
    JDBC Driver class (in case of external database).
    JDBC Driver Path
    JDBC Driver Path (in case of external database).
  5. Specify the following Migration Settings:
    Migrate All Projects

    Migrate all RoboHelp projects published to the selected contexts.

    Migrate Usage Data

    Migrate project usage data and statistics along with the projects.

    Migrate All Users/Groups And Their Permissions

    Migrate information about users/groups and their permissions from RoboHelp Server 10 to RoboHelp Server 11.

  6. Specify the Server URL in the given format http://<server-name>:<port-number>/<context-name>/server.

  7. Click Start Migration.

    Note: If the migration of one or more contexts fails, RoboHelp Server continues migrating the other contexts that you selected in Step 3.

  8. Review the Migration Log. When migration is complete, click OK.

  9. If RoboHelp Server 10 is installed on a machine different from the machine on which you are installing RoboHelp Server 11, recreate the settings for Oracle or Microsoft SQL Server database management systems.

  10. Close the Configuration Manager window. RoboHelp Server automatically restarts the Tomcat service.

Parent topic: Migrate context data

October 30, 2023

Legal Notices | Online Privacy Policy