About Reports

Use reports to understand the user needs and accordingly update your Help content. RoboHelp Server generates reports based on how end users enter the system, navigate, and use your Help content. You can share the generated report to analyze and optimize the value of your content. Reports are available area wise. You can choose a specific area that you want to generate reports for or generate one consolidated report for all areas that you have access to.

RoboHelp Server reports as per area helps you know:

• The frequency and path of user search.
• Key areas that need to be updated/enhanced on priority.
• The location where users seek assistance and make repeated requests.
• Find questions asked by users, and which of them are left unanswered.