Uninstall issues

Removing JBoss/MySQL services, folders, and files

If you choose to retain JBoss or MySQL while uninstalling LiveCycle, you may not be able to uninstall these applications later using uninstallers in the [LiveCycle root]\Uninstall_Adobe LiveCycle ES4 folder.

Do the following to uninstall JBoss/MySQL manually:

  1. Delete the services with the name “JBoss for LiveCycle 10” or “MySQL for LiveCycle 10” using the following command:

                sc delete <service name>
  2. Remove JBoss/MySQL folders and files.

Turnkey mode is disabled after an incomplete install or uninstall

The Turnkey mode of installation becomes unavailable after an unsuccessful attempt to install or uninstall LiveCycle.

To resolve this issue, check if services with the name “JBoss for LiveCycle 10” or “MySQL for LiveCycle 10” already exist on the system. If these services exist, delete them and their related registry entries before initiating a fresh Turnkey install.

Use the following command to delete the services:

  • sc delete <service name>

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