Correspondence complexity

The complexity of correspondence can be determined by analyzing the following parameters:

Layout complexity
How complex is the layout? Letters such Notice of Cancellation have simple layouts. Whereas letters such as Claims Coverage Confirmation has a complex layout with several tables and more than 60 form fields. Creating complex layouts takes more time and requires advanced layout design skill sets.

Number of text paragraphs and conditions
A loan contract can be 10 pages long and contain more than 40 text clauses. Many of these clauses would be dependent on loan parameters. Based on the exact terms and conditions, the clauses would be included or excluded from the contract. Creating such letters requires thorough planning and careful definition of the complex conditions.

This table provides some guidelines that you can use to classify your letters:

Complexity level

Layout complexity (subjective)

Number of text paragraphs

Number of conditional texts or images

Required skill set

Low complexity

Low. Layout has few form fields (<15). Typically one page long.

8

1

Medium Designer skills.

Medium complexity

Medium complexity layout. Includes structures such as tables. Typically more than one page long.

16

2

Medium Designer skills.

Capability to create complex expressions using user interfaces.

High complexity

Complex layout. Can be greater than three pages. Contains tables and more than 60 form fields.

40

8

Expert Designer skills.

Capability to create complex expressions using user interfaces.

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