You can add new letters and customers to the Create Correspondence
interface in the Correspondence Management solution template. Addition
of a letter should be succeeded by provision of data that specifies
the customer name to which the letter is to be added. This holds
true for a customer where you should specify the letter to be added
for the customer in the data.
Implementation overview
Important: This section assumes that you
have integrated your enterprise system with Correspondence Management
solution template. It describes the method by considering the Finance
Corp sample necessitating that the method to add letters/customers
may be different per the design of your enterprise system. See Scenario: Integrating the Create Correspondence application with your enterprise system for more
information.
Adding letters to the Create Correspondence interface
Add the letter entry to InsuranceCorrespondance.xml,
placed at CorrespondenceManagementSolutionTemplate/package-resources/content/financecorp/config.
The entry in the XML is the actual name of the letter displayed
in the dropdown. Note that this is reflected when displaying the
letter in the Manage Assets interface.
Add the customer data to CorrespondenceManagementSolutionTemplate/package-resources/content/financecorp/assets/Letter/{Letter name}\Data{Cutomer Name}.xml,
where Letter name reflects the name of the letter
you just added.
Adding customers to the Create Correspondence interface
Add the customer details to ExampleData.xml,
placed at CorrespondenceManagementSolutionTemplate/package-resources/content/financecorp/config.
Add the customer data to CorrespondenceManagementSolutionTemplate/package-resources/content/financecorp/assets/Letter/{Letter name}\Data{Cutomer Name}.xml,
where Letter name reflects the name of the letter
you just added.
