LiveCycle Error Messages

Output error messages
Unexpected end of file error on WebLogic

This section describes error messages relating to your LiveCycle installation.

Output error messages

Converting native files fails on JBoss/Windows

PDF Generator running in a Windows operating system may fail when converting native files, such as from Microsoft Word to PDF, giving an exception in the log file similar to this:

        INFO [PDF Generator] Application server started as user: SYSTEM

This problem occurs if you did not use the same user account for Microsoft Office, PDF Generator, Acrobat for PDF Generator, and your application server process.

To correct this problem, change the user for the JBoss for LiveCycle to be the same as the user for Microsoft Office.

Change the user for the JBoss for LiveCycle service

Select Start > Control Panel > Administrative Tools > Computer Management > Services and Applications > Services.
Double click the JBoss for LiveCycle service, and then select the Log On tab.
Select This account, type the user name and password that runs Microsoft Office, and then click OK.

Converting HTML files fails on JBoss/Solaris

PDF Generator running on JBoss in a Solaris operating system may fail when converting HTML files using the HTMLToPDF or HTMLURLToPDF operations, giving an exception in the log file similar to this:

        com.adobe.livecycle.generatepdf.client.ConversionException:  
        ALC-PDG-052-016-The conversion has timed out. 
        at com.adobe.pdfg.GeneratePDFImpl.htmlURLToPdf

This problem occurs when your system is missing the libiconv.so.2 library.

To correct this problem, install the libiconv.so.2 library in the /usr/lib directory.

XMLForm.exe permission error on UNIX or Linux

A UNIX and Linux permission issue exists with Adobe® LiveCycle® Forms 10 if the following error message is logged:

    Cannot add execute permission on file /[path_to_XMLForm.exe]

To resolve this issue, ensure that the swap space on UNIX and Linux servers is at least 3 GB.

Unexpected end of file error on WebLogic

You have an issue with Forms and Adobe® LiveCycle® Output 10 if you see the following error message:

    com.adobe.idp.DocumentError: java.net.SocketException: Unexpected end of 
    file from server at 
    com.adobe.idp.Document.passivateInitData(Document.java:867)

To resolve this issue, ensure that the Document MaxInlineSize parameter is set to a value that is smaller than the IIOP message size parameter defined in WebLogic Server.