Manage attachments while previewing the letter

When the agent previews the letter, she can remove the preselected attachments or add new ones, subject to the total cap on the number of attachments that can be associated with the letter template.
  1. Preview a letter template in the Manage Assets UI.

  2. Select Attachment View from the view drop-down menu.

  3. As necessary, deselect any preselected attachments or select additional attachments from the attachment library. The interface indicates how many attachments have been uploaded out of the total limit (for example: 2/4).
    You can click the Up and Down arrow icons to change the order of attachments. Click the - icon to delete non-mandatory attachments, if necessary.
  4. Continue performing other operations in the correspondence workflow.

// Ethnio survey code removed