Print the completed correspondence

This action sends the correspondence to the specified printer, which can either be the default printer configured for the associated process or a custom printer URL specified by the user.

  1. Click on the Letters tab in the Manage Assets UI.

  2. In the Print Letter dialog, choose either PS (PostScript) or PCL (Printer Command Language) as the Print Format.
    When you choose the PS print format, the correspondence attachments are also printed with the correspondence. Attachments are not printed for the PCL print format.
  3. Choose one of the following print types:

    • Simplex

    • Duplex Long Edge

    • Duplex Short Edge

  4. If necessary, specify a custom printer URL. Otherwise, select Use Default to use the default printer configured for process associated with the print action.

  5. Click OK.

Note: If you are printing correspondence that includes attachments that are either Microsoft Office documents or images, ensure that you have PDF Generator module configured.
Note: OMR tags and duplicate print are also supported. The new sample package updates the LayoutGeneric layout that contains the duplicate insertion point and OMR capabilities to the layout. So, these capabilities would be available out-of-the-box for the ‘ReinstantiationNotice’ and ‘NoticeOfCancellation’ Letters.

Configure the default printer URL

  1. Navigate to the AdminUI console.

    http://<LC server name>:<LC server port>/adminui

  2. Go to: Home > Services> Application and Services > Service Management

  3. Click CorrespondenceManagement/processes/SavePostProcess : 1.0

  4. In the configuration tab, set the defaultPrintURL.

Specify a custom delivery mechanism for the letter

You can choose to send the completed letter to a custom LiveCycle process, so that specific actions can be performed on it before delivery. Follow these steps:

  1. Click on the Letters tab in the Manage Assets UI.

  2. Select a custom LiveCycle process in the Send To Process dialog box.

  3. Click OK.

(Advanced) Supporting processes

The out-of-the-box correspondence actions are associated with the following processes that perform the actual delivery:

  • Email:CorrespondenceManagement/processes/EmailPostProcess

  • Print: CorrespondenceManagement/processes/PrintPostProcess

Parameters passed to the supporting processes

Email

CorrespondenceManagement/processes/EmailPostProcess takes the following parameters:
format
Email format—PDF(1)/HTML(2)

sender
Email address from which the email is being sent

toRecipients
Recipients in the TO list (comma-separated string)

ccRecipients
Recipients in the CC list (comma-separated string)

bccRecipients
Recipients in the BCC list (comma-separated string)

subject
Subject line of the email message

body
Body of the email

Print

CorrespondenceManagement/processes/PrintPostProcess takes the following parameters:
format
Print format—PS(4)/PCL(5)

printType
Print type—SIMPLEX(1)/DUPLEX LONG EDGE(2)/DUPLEX SHORT EDGE(3)

customPrinterURL
If necessary, URL for a custom printer

// Ethnio survey code removed