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Manage Access By A User functionality allows you to manage
queues assigned to to a selected user. You can grant or revoke access
to user queues to a selected user individually. For example, you
wish to assign Akira Tanaka and John Jacobs user queues to Kara
Bowman. Using the Manage Access By A User functionality, you can
search for Kara Bowman and grant access to tasks assigned to Akira Tanaka
and John Jacobs. At a later point, you can revoke Kara Bowman’s
access to these user queues.
Once assigned, these tasks can be completed by the user using
Workspace.
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