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To administer Process Management effectively, you should
understand the following terms and the hierarchy of the elements:
Process categories organize processes into logical
groups.
Processes represent the business processes that are
automated. At least one process should exist for each business process
implemented.
A process diagram is the visual representation of
the business process that is being automated.
A process instance is a process that has been initiated
by a user (such as completing and submitting a form) or an automated
step. There may be multiple instances of a process.
An operation is one step of a process diagram, which
is represented in Workbench by an icon in the process diagram.
A task is an action that has been assigned to a user.
When the task is run and the operation is executed, the User service
assigns a task to a user.
For more information about these terms, see Workbench Help.
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