Edit user information

If you are an administrator, you can modify the components of a user account. You can change any information you added in custom user profile fields.

However, you cannot change a user password. Although you can assign a temporary password to a new user when you create the user account, you cannot later change this password. Even if a user forgets the password, you cannot change it. The user must click the “Forgot your password? Click here” link when logging in to Adobe Connect. No one can change the password of another user; you can only change your own password.

Change user information

  1. Click the Administration tab at the top of the Connect Central window.
  2. Click Users And Groups.
  3. Select the name of the user and click Information at the bottom of the list.

    If necessary, click Search and enter the name of the user in the Search text box to locate the name in the list.

  4. In the Login and Password area, you can use these options:

    • To send a link to the user so that they can reset their password, click Send a link to reset this user’s password. A message appears informing you that the e‑mail was sent. Click OK to return to the User Information page.

    • To set a temporary password for this user that you can provide directly (for example, by telephone), click the Set temporary password for this user. The temporary password page appears with a system-generated password for this user. Click Save to return to the User Information page.

  5. Click the Edit Information link.
  6. Edit any of the fields that you want to change.
  7. Click Save.

Assign a manager to a user

  1. Click the Administration tab at the top of the Connect Central window.
  2. Click Users And Groups.
  3. Select the name of the user and click Information at the bottom of the list.

    If necessary, click Search and enter the name of the user in the Search text box to locate the name in the list.

  4. Click the Select Manager link.
  5. In the Possible Managers list, select the manager to whom you want to assign this user.

    To search for a name in the list, click Search at the bottom of the window and enter the name.

  6. Click the Set Manager button.

    To remove this manager from list, select the name and click Remove Manager; to replace the manager, repeat step 5 and step 6.

Assign a user to a group

  1. Click the Administration tab at the top of the Connect Central window.
  2. Click Users And Groups.
  3. Select the name of the user and click Information at the bottom of the list.

    If necessary, click Search and enter the name of the user in the Search text box to locate the name in the list.

  4. Click the Edit Group Membership link.
  5. In the Possible Groups list, select each group to which you want to assign this user as follows:

    • To select multiple groups, press Control-click or Shift-click.

    • To expand a group so you can select individual names, double-click the group name. Double-click Up One Level in the list to return to the original list.

    • To search for a name in the list, click Search at the bottom of the window and enter the name.

  6. Click Add.

    To remove a group from this window, select it and click Remove.

Remove a user from a group

  1. Click the Administration tab at the top of the Connect Central window.
  2. Click Users And Groups.
  3. Select the name of the user and click Information at the bottom of the list.

    If necessary, click Search and enter the name of the user in the Search text box to locate the name in the list.

  4. Click the Edit Group Membership link.
  5. In the Current Group Membership window, select the group from which you want to remove this user as follows:

    • To select multiple groups, press Control-click or Shift-click.

    • To search for a name in the list, click Search at the bottom of the window and enter the name.

  6. Click Remove.

Convert guests to full users or full users to guests

You can convert guests to full users or full users to guests. Full users can log into Connect Central; guests cannot. Full users also appear on enrollment and permission lists. You might want to convert guests to full users if, for example, you held an Event in which many guests registered that you would now like to turn into full users.

  1. Select the Administration tab in Connect Central.
  2. Select Users and Groups.
  3. Click Manage Guests.
  4. In the Current Guests list select a guest or in the Current Users list select a user.
  5. Click Convert to User or Convert to Guest.

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