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You use the Adobe AIR layout to generate Help as an Adobe
AIR application, browser-based Help (with the theme and skin of
an Adobe AIR application), or a packaged data file that can be viewed
in an AIR Help viewer.
Adobe AIR is a cross-platform runtime for building and deploying
applications that connect the desktop to the web.
Note: On Linux, the AIR Runtime is not supported after Version 2.6.
AIR Help will still run on Linux using Version 2.6.
For a list of benefits of generating output in the Adobe AIR
layout, see About output types.
For more information about Help applications using Adobe AIR,
see www.adobe.com/go/learn_rh_article_airhelp_en.
Configure the Adobe AIR layoutYou configure the Adobe AIR layout from the Adobe AIR option
in the Single Source Layouts pod. In the Adobe AIR dialog box, you
can select the output type, configure the installer settings, and
define how the Help content is presented to the users.
 Select Adobe AIR from the Single Source Layouts pod and
do one of the following:
Select Help outputYou can select one of the four output options for Adobe
AIR:  In the General tab of the Adobe AIR dialog box, select
the output type: - Adobe AIR Application
- Generates Adobe AIR output as embedded Help. The Help system
is created as a single AIR application installer. You can install the
AIR application locally or distribute it to your users. Users can
update their installed Help system based on Adobe AIR whenever an
update is available on the web. For more information about autoupdates,
see the AutoUpdating section in the Adobe AIR Help article by Peter
Grainge.
Note: You need JRE 1.6 or higher installed on your system
to install the Adobe AIR application.
- Browser Based Help
- Generates browser-based Help as an Adobe Flex application
that you can use as online or embedded Help. You can upload this output
to the server with specific configurations. Users can view this
Help using a browser with Adobe Flash plug-in 9.0 or later installed.
Note: Browser-based
Help does not support Adobe AIR application features such as commenting,
favorites, resources, RSS, and auto-update.
- AIR Application And Browser Based Help
- Generates the Help system in two formats simultaneously:
Adobe AIR application and browser-based Help. You can view the AIR
application after installing it on your computer. You can view the
browser-based Help by uploading it to a server. The two Help systems are
independent of each other.
- Help Content Only
- Generates the Help system as a data file (RHA) that you can
view in a Help viewer. Use the Help Viewer wizard in RoboHelp to
create a Help viewer. To view multiple files in a single view, you
can write the location of all those files in a HelpConfig file.
For
a step-by-step description of how to merge the output of multiple
projects into a single .air file, see www.adobe.com/go/learn_rh_merge_rha_en .
Configure Help settings In the General tab of the Adobe AIR dialog box,
set the following. - Output Location of AIR File
- Click Browse to select a folder for the Help application
installer (AIR file) and specify a name. By defa-ult, RoboHelp names
the Help application installer by appending .air to your project
name.
- Output Location of Start Page (Browser-based Help Only)
- Specify the first page to display in browser-based Help.
- Help Title
- Specify a title for your Help application. This title appears
in the title bar of the Help and in Program Files.
- Version
- Specify a version number for the generated Help application. Typically,
you set 1.0 as the version number for the initial release of your
Help application, and increment the version number for subsequent
releases. The incremental version numbers help your users identify
updated Help content in their local installations.
- Help ID
- Specify a unique identifier for the Help application. The
Help ID can be alphanumeric and include periods and hyphens.
Note: When
you deliver updated Help, change only the version number. The installed
AIR Help uses the combination of Help ID and Version to identify
whether a later version of Help is available.
Configure the Help application installerYou configure the settings for the Help application installer.
 In the General tab of the Adobe AIR dialog box, set the
following under the Installer Settings group: - Digital Certificate
- A digital signature ensures that the Help system (or its updates)
has not been altered or corrupted since it was created. All Adobe
AIR applications require a digital signature and can't be installed
without one. If your organization has purchased one from a certificate
authority, click Browse to select it. Otherwise, click Create to
create a self-signed (and reusable) certificate. See Create a self-signed digital certificate.
- Password
- Enter the password assigned to the digital certificate.
- Include Timestamp
- Select to include a timestamp on the digital certificate. The
timestamp provides information on how long the certificate is valid.
- Program Menu Folder
- Specify the program menu folder name. For example, on Windows,
the string that you specify is appended to form the path Start > Programs
> [program menu folder name] > [Help system title].
Create content categoriesCreate content categories to publish the output as a package
of user-centric Help systems (for example, a package of Help systems
for different user roles, geographies, products, or platforms).
End users view the output as an integrated package of Help systems
and have the flexibility to select the Help system they want to
access from a drop-down list. Each Help system has its own TOC,
index, browse sequences, and search.
 In the Content Categories tab of the Adobe AIR dialog
box, do the following: To create a content category,
click New and specify a name.
To rename a content category, select the category. Click
Rename and specify another name.
To delete a content category, select the category and click
Delete. Click Yes to confirm.
To change the order of the content categories in the drop-down
list from which users select, use Up or Down keys.
To specify a content category as the default catgory, click
Set As Default.
Configure contentYou configure the presentation of content in the Help application.
If you’ve created content categories, configure the presentation
of content for each category.  In the Content tab of the
Adobe AIR dialog box, set the following for each content category: - Content Title
- Specify a title for the content category. The title appears
in a drop-down list and helps users to navigate to a content category.
Note: If
you’ve not created content categories, skip this field. RoboHelp
uses the title you specified in Help Settings in the General tab.
- Table Of Contents
- Select the TOC to be displayed in the generated Help. See TOCs.
- Index
- Select the index to be displayed in the generated Help. See Indexes.
- Glossary
- Select the glossary to be displayed in the generated Help.
See Glossaries.
- Variables Set
- Select a variable set to override the default variable set
in the generated Help. See User-defined variables.
- Default Topic
- The topic that appears when Help opens. By default, the first topic
in the table of contents is the default topic.
- Language
- Specify the output language for the layout if the language
is different from the language of the project. RoboHelp uses this
language setting for the UI strings and language-related UI elements
in the preview and generated output.
- Encoding
- Specify the character encoding format if the web server to
which you’re publishing has character encoding different from UTF-8.
- Map Files
- Specify the map files that contain topic IDs associated with
map IDs to provide context-sensitive Help.
- Browse Sequences
- Select the browse sequences for this content category.
- Conditional Build Expression
- Specify a conditional build expression to apply to the output.
See Conditional build tag expressions.
- Apply To All Topics
- Specify whether to apply a master page or a CSS to all the topics.
If you do not select the Apply To All option, the master pages associated
with individual topics become effective. If no master pages are applied
to topics, they are generated as is. See Applying a master page or CSS at the time of generation
- Exclude Unreferenced Topics From Output
- Select this option to exclude any topic that exists in the
project but is not the default topic in the layout or is not referenced
from the selected TOC, index, or browse sequence, or any referenced
topic.
Note: RoboHelp displays the unreferenced topics that
are excluded from the output in the Output View pod.
- Exclude Unreferenced Baggage Files From Search
- Select this option to exclude any topic that exists in the
project but is not referenced from the selected TOC or any referenced
topic (if Exclude Unreferenced Topics From Output is selected).
If Exclude Unreferenced Topics From Output is deselected, RoboHelp
excludes baggage files that are unreferenced from any topic in the project.
Set the Help viewer window and branding optionsAppearance settings define the appearance for the Help
viewer window.
 In the Adobe AIR dialog box, select the Template group
and set the following: - Template
- Select a template from the pop-up menu.
- Skin
- Select a skin from the pop-up menu. Alternatively, click
Gallery to select a skin from the skins available for the selected
template. You can preview a skin before selecting it.
- Copyright
- Specify the entity that owns the copyright of the Help application. This
entity is usually the name of the company publishing the Help content. The
copyright notice appears in the About box (Help > About).
- Description
- Specify a description for the Help. The description appears
in the About box (Help > About).
- Favicon
- (Browser-based Help) Specify an icon to associate with the
Help system. The icon appears in the browser tab.
- Width and Height
- Set the width and height of the Help window.
- Specify Branding options
- Click to specify an icon for your Help system in different
sizes and specify other branding options.
The following sizes
are used by the operating system to display the Help system icon
in predefined locations, such as the title bar, the taskbar, and
the About box:
128x128
48x48
32x32
16x16
If you do not specify your own icon,
the operating system defaults are used. For best results, provide
an image for each of the specified sizes. In addition, make sure
that the icons look presentable in both 16- and 32-bit color modes. Icon
files must be in the PNG format.
You can also display your
company logo in the top-right corner of the Help application and
copyright information or any brand-related information in the status
bar. The image size for the logo is 32x32.
Template for the Help applicationChoose
the template that you want to use for your Help application. You
can select one of the following three templates: Note: Templates
are not applicable if you selected the Help Content Only output
type.
- Classic Help
- The Classic Help template divides the page into a top pane,
left pane, and a content pane.
- Multi Tab Accordion
- The Multi Tab Accordion template divides the page into a top
pane, left pane, and a content pane.
- Uni Pane
- The Uni Pane template divides the page into a top pane and
a content pane.
All the templates
have different appearance and navigation options. They also have
some common features. These features are support for TOC, index,
glossary, search, print, and the Content pane. The following table
shows the differences among three types of templates:
Features
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Classic Help
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Multi Tab Accordion
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Uni Pane
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How do I
See Browse sequences.
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Yes
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No
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No
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Search
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Yes
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Yes
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Yes
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Search results that show context
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No
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Yes
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Yes
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Showing/hiding the left pane
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Yes
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Yes
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No
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Viewing status bar
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Yes
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Yes
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Yes
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Note: Press F11 to show or hide the left and
top panes.
You can choose any of the templates to use
in the Help system and preview it before generating it. Note: You
can customize a template. By default, all the available options
for content display and navigation in a template are selected.
Configure content presentationYou configure how the Help application behaves when a user
uses it.  In the Adobe AIR dialog box, select the View
group, and set the following: - Enable Auto Update
- Enables the AIR application to synchronize the AIR file installed
on a desktop with the current content on the network drive or an HTTP
server location. Do one of the following:
- Content
updates within your network
- Select File from the Type menu and click Browse to select
the folder and file with the content updates.
- Content updates outside your network
- Select HTTP from the Type menu and enter the URL of the XML
file that contains the updates to the Help contents.
The
Auto-update feature helps your users update the Help application whenever
an update is available. You can send the auto-update in the form
of an XML file or host it on a web server. See Hosting updates for AIR Help.
- Add
- Click to specify Mac OS and Linux locations to update the
installed Help if you are hosting the XML file on a local or network
drive.
- Add Resources
- Select and click the Add button to add external links that appear
in the Favorites group in the Help application.
You can add
resources such as technical support pages, knowledgebase articles,
RSS feeds, and related websites.
- Show Online Content
- Specify the full path from where the AIR Help viewer picks
up the published browser-based Help. For example, http://www.example.com/[browserhelpfolder].
This
option is applicable only if you select the output type as Adobe
AIR Application or AIR Application And Browser Based Help.
Note: If
you select this option, make sure that you publish browser-based
Help to the location pointed by the server URL. Otherwise, the AIR
application shows offline content.
Configure searchIn the Adobe AIR dialog box, select the Search group, and
set the following:
- Enable Highlight Search Results
- Select to enable highlighting of search results. Topics that
match the search criteria appear with the search term highlighted.
Click the Text pop-up menu to set the highlight color.
- Show Context In Search Results
- Select to have the search results displayed along with the
first few lines of the topic.
- Enable Substring Search
- Select to have search results include not only the exact
search string but also text in which the string is embedded. For
example, a search for “log” returns topics containing the words
“catalog” and “logarithm.” A substring search takes longer than
a whole-string search.
- Enable External Content Search
- Select to display content from identified URLs outside the
Help system. For information about how to specify URLs and associate
them with search terms, see External content search.
- Hide Rank Column In Search Results
- Select to not display the Rank column in search results.
- Show Total Number Of Search Results
- Select to show the number of search results for a specific
search string.
- Allow AND Search In Output
- Select to display only those topics that have all the
words that are specified without using quotation marks in the Search
box. By default, RoboHelp performs OR search when a user types multiple
words without enclosing them in quotation marks. This means that
RoboHelp finds all topics that have any of the words specified in
the Search box.
Note: AND search can be used in combination with
phrase search.
Select the Enable AND Search By Default
option if required. If you allow AND search disable it by default,
end users have the option to enable it in the output.
Note: In merged projects, child projects inherit the setting of the parent project. In projects with DUCC (content categories), the setting applies to all content categories.
- Exclude Baggage Files Types From Search
- Select the types of baggage files to exclude from search.
Configure collaborationCollaboration settings are available for Adobe AIR Application
only.
 In the Adobe AIR dialog box, select the Collaboration
group, and set the following: - Enable Topic Rating
- Enables users to rate any topic on a scale of 0-5 stars.
- Enable Commenting
- Select to enable commenting.
- Enable Comment Moderation
- Select to allow acceptance or rejection of comments by authorized
users (moderators).
- Set Location For Comments And Topic Ratings
- Depending on whether you want a trust-based system or user
authentication, select one of the following options:
Select Network Folder. Click Browse to choose the shared
network folder where the comments will be stored. Click Add to add
locations on Mac and Linux systems if required. See URL formats for Windows, Mac, and Linux.
Specify the password
that moderators need to provide to access the moderation dashboard.
Select
Pending or Accepted to specify how you want to handle unmoderated
comments. If you select Pending, unmoderated comments are not displayed
to users.
Storing comments in a shared network folder is suitable
in trust-based work environments, where shared reviews by internal
stakeholders are part of the content development process.
Select RoboHelp Server and specify the server URL.
Storing
comments on RoboHelp Server enables you to authenticate users before
allowing them to view or post comments.
- Configuration File Path
- Specify the path and name of the file that stores the configuration
for comment syncing and auto-update. When the AIR application is
distributed, users can copy the default configuration file from
the !SSL folder of the project to the location specified in the
configuration file path and modify the default settings according
to their preferences. For example, they can disable commenting or
change the location of storing comments.
You can enter the
path in any of the following formats:
A relative path
(relative to the install folder)
An absolute location, such as a shared network drive or a
file location in the user drive
A web URL pointing to the location where you’ve posted the
XML file
Configure a server to host browser-based HelpYou can directly upload the generated browser-based Help
to a server. Consult your system administrator for information about
which server to use.
Note: Server configuration is not applicable if your output type
is Adobe AIR Application.
Select Server in the Adobe AIR dialog box.
Click New. Specify the following options in the New Destination
dialog box: - Descriptive Name
- Name for the server to publish the Help system to. For example,
if you are publishing a Help system for internal review, enter “Internal Review
Server.”
- Connection Protocols
- Select the protocol for connecting to the server or the sharing
platform. Select FTP, HTTP, File System, or SharePoint.
These
are the FTP server connection details: - Hostname
- Enter the host name of the FTP server.
- Port
- Enter the port number. Typically, FTP connections use the
default port, 21.
- User ID and Password
- If your FTP server requires user authentication, enter the
user ID and password that your system administrator provided for
you.
- Anonymous User
- Select Anonymous User if your FTP server allows anonymous
FTP. You do not require a user ID and password for connecting to the
FTP server.
Specify these details for the HTTP server connection:
- Host Name
- Enter the host name of the server.
- Server Directory
- Enter the directory on the HTTP server to place the Help system
contents. Some HTTP servers require a trailing slash (/) at the
end of the path.
Select File System
and enter the destination path if you have access to a network path
where you can directly upload your Help system contents.
For
the File System server connection, specify the destination path.
For
the Microsoft SharePoint server connection, specify the SharePoint directory
path. If the SharePoint site path is mapped as a network drive on
the system or added in network paths, you can use the browse button
to select the network path.
Set the following options:
- Check For
Deleted Files
- Check for files that have been deleted from the destination.
- Prompt Before Overwriting Files
- Receive a warning before overwriting files on the server.
- Republish All
- Republish all files to the destination, overwriting existing
files on the server.
Note: If you are setting options
for a master project, and a copy of the subproject is in the output
folder, ensure that Republish All is not selected.
To publish Help, click Save And Generate.
Notes:For merged Help systems,
publish individual projects to the same location. Do not use Republish
All in the master project.
Set layout options once and automatically generate the primary
layout by selecting the Generate button.
Generate or publish multiple layouts in a batch.
If the output is corrupt, check if any topic file has the
& character. Rename the topic and regenerate the output.
For a list of video formats supported in Adobe AIR output,
see http://kb2.adobe.com/cps/402/kb402866.html .
Create a self-signed digital certificateYou can create a digital certificate to test or privately
distribute the Adobe AIR Help application. However, if you distribute
Help through your website, be sure to procure a digital certificate
from a certificate authority (CA), such as Thawte or VeriSign. Use
the digital certificate to sign the Help system.
Digital certificates from certificate authorities can be verified
through the web. They assure end-users that the Help application
installer is genuine and free from malware. See www.adobe.com/go/learn_air_digital_certificate for
more information. Click Create near the Digital Certificate label.
In the Create Self-Signed Digital Certificate dialog box,
enter the following details: - Publisher Name
- Specify the name of the publisher. Usually, it is the name
of your company. If you are creating a Help application based on
Adobe AIR for another company, specify the name of your client.
Optionally, you can specify the organizational unit and organization
name.
- Country
- Select the country of the publisher.
- Type
- Select the encryption standard for the digital certificate.
The 2048-RSA standard provides stronger encryption than the 1024-RSA
standard.
- Save As
- Click Browse to select a folder and save the digital certificate
that you created. Self-signed digital certificates are saved with
a .p12 extension.
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