To use Adobe LiveCycle Business Activity Monitoring ES2 (v.9) product documentation, you must enable JavaScript in your browser.

About this Document

This document describes LiveCycle Business Activity Monitoring ES2 features and how to use them. Specifically, it covers the four areas of LiveCycle Business Activity Monitoring ES2:

The following steps describe the order of activities for using LiveCycle Business Activity Monitoring ES2:

Note: Once the system is up and running, and once data streams and lookup tables have been identified, most users can begin with step 7.

Steps
  1. Your systems administrator must first install, configure, and start the servers.

    To receive events, or to retrieve lookup table data, the servers need to be configured to locate and collect the data. For example, to access a DBMS to retrieve lookup table data, the servers will need to be configured with the access name and password for the database. See the Release Notes for detailed instructions about this task.

    Note: If safe mode is enabled, you can log in to the workbench; however, all events will be paused until safe mode is disabled.

  2. Access the LiveCycle Business Activity Monitoring ES2 Workbench and LiveCycle Business Activity Monitoring ES2 Dashboard.

    All administrator and developer access to LiveCycle Business Activity Monitoring ES2 is through a Microsoft Internet Explorer browser using one of the LiveCycle Business Activity Monitoring ES2 applications at an address provided by your site administrator:

    The LiveCycle Business Activity Monitoring ES2 Workbench is where developers create the views, rules, and alerts that model your business. It is also where administrators manage users and the application servers. Access the workbench with an address similar to this:

    http://hostname:port/now

    LiveCycle Business Activity Monitoring ES2 Dashboard is where users view the alerts, charts, and tables that present your business metrics. Access the dashboard with an address like this:

    http://hostname:port/now/dashboard/

  3. Set up user accounts.

    Everyone who uses the LiveCycle Business Activity Monitoring ES2 Workbench or LiveCycle Business Activity Monitoring ES2 Dashboard needs a user account. Users can view their account information by clicking Account Settings in the application.

    System administrators can add and modify user accounts with the Administration Console. For more information, see Managing Users.

  4. Create and modify agents.

    Events and lookup table data are collected by agents that know how to get the data and make it available to LiveCycle Business Activity Monitoring ES2.

    System administrators create and modify agents with the Administration Console. For more information, see Working with Agents for details.

  5. Create data streams and lookup tables.

    Agents insert the collected data stream and lookup table data into tables. These tables are the source of the business views that present and aggregate the information.

    You can create the data stream and lookup tables with the LiveCycle Business Activity Monitoring ES2 Workbench. For more information, see Enabling Support for Business Views.

  6. Business views are the objects that contain, aggregate, and provide data stream and lookup table information.

    You can create complex business views with the Workbench. You can also create business views with the Scenario Modeler. For more information, see Working with Views.

  7. Create scenarios, rules, and alerts.

    At the heart of LiveCycle Business Activity Monitoring ES2 is the ability to identify exceptional business events and notify users about the activity.

    You do this by creating scenarios, rules, and alerts in the Scenario Modeler. You can also use the Scenario Modeler to define reportlets that provide the metrics associated with the events. For more information, see Modeling Business Data.

  8. Start the LiveCycle Business Activity Monitoring ES2 Dashboard to see alerts, reportlets, and metrics.

    Every user can see the alerts, reportlets, and metrics that have been sent to them with the LiveCycle Business Activity Monitoring ES2 Dashboard.

    This application presents the details of the alerts and metrics, and allows users to subscribe to new alerts. For more information, see theLiveCycle Business Activity Monitoring ES2 Dashboard documentation.

    Note: Before starting LiveCycle Business Activity Monitoring ES2 Dashboard, turn off any pop-up blockers in your Web browser.