Specify a timeout period for offline synchronization

Rights Management enables users to open and use protected document when they are not connected to the Rights Management server. The user’s client application must regularly synchronize with the server to keep documents valid for offline use. The first time users open a protected document, they are asked whether their computer should be authorized to perform periodic client synchronization.

By default, the synchronization occurs automatically every four hours and as-needed when a user is connected to the Rights Management server. If the offline period for a document expires while the user is offline, the user must reconnect to the server to enable the client application to synchronize with the server.

In the Rights Management configuration file, you can specify the default frequency of the automatic background synchronization. This setting acts as the default timeout period client applications, unless the client explicitly sets its own timeout value.

  1. Export the Rights Management configuration file. (See Manually editing the Rights Management configuration file.)

  2. Open the configuration file in an editor and locate the PolicyServer node. Under that node, locate the ServerSettings node.

  3. In the ServerSettings node, add this following entry and then save the file:

    <entry key="BackgroundSyncFrequency" value="time"/>

    where time is the number of seconds between automatic background synchronizations. If you sent this value to 0, synchronization always occurs. The default value is 14400 seconds (every four hours).

  4. Import the configuration file. (See Manually editing the Rights Management configuration file.)

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