Configure default email endpoint settings

You can use the Service Management page to configure attributes that are common for all email endpoints, and to provide default values for all the email endpoints.

For Process Management to receive and handle incoming email messages from users, you need to create an email endpoint for the Complete Task service. This email endpoint requires additional settings, as described in Create an Email endpoint for the Complete Task service.

Change the default values for email endpoints

  1. In Administration Console, click Services > Applications and Services > Service Management.

  2. On the Service Management page, click Email: 1.0 (the Component ID is com.adobe.idp.dsc.provider.service.email.Email).

  3. On the Configuration tab, specify the default email endpoint settings and then click Save.

Default email endpoint settings

Cron Expression:
The cron expression as used by quartz to schedule the polling of the input directory.

Repeat Interval:
The number of times the directory polling is repeated. The default repeat interval is in seconds if this value is not specified in the endpoint configuration. The default value is 10. This value cannot be less than 10.

Repeat Count:
The number of times the input directory is polled. The default repeat count to use if this value is not specified in the endpoint configuration. A value of -1 indicates indefinite scanning of the directory. The default value is -1.

Delay when job starts:
The default value, in seconds, for the delay before the job starts to scan the endpoint. The default value is 0.

Batch Size:
The number of emails the receiver processes per scan for optimum performance. A value of -1 indicates all emails. The default value is 2.

Asynchronous:
Identifies the invocation type as asynchronous or synchronous. Transient and synchronous processes can only be invoked synchronously. The default value is asynchronous.

Domain Pattern:
The domain name pattern that is used to filter incoming emails. For example, if adobe.com is used, only email from adobe.com will be processed; email from other domains is ignored.

File Pattern:
The incoming file attachment patterns that the provider accepts. This includes files that have specific extensions (*.dat, *.xml), specific names (data), and composite expressions in the name and extension (*.[dD][aA][Tt]). The default value is *.*.

Successful Job’s Recipients:
One or more email addresses that are used to send emails to indicate successful jobs. By default, a successful job message is always sent to the sender of the initial job. Up to 100 recipients are supported. To turn off this setting, leave this field blank.

Failed Job’s Recipients:
One or more email addresses that are used to send emails to indicate failed jobs. By default, a failed job message is always sent to the sender who sent the initial job. Up to 100 recipients are supported. To turn off this setting, leave this field blank.

Inbox Host:
The inbox host name or IP address for the email provider to scan.

Inbox Port:
The inbox port number for the email provider to scan. If the value is 0, the default IMAP or POP3 port will be used.

Inbox Protocol:
The email protocol for the email endpoint to use to scan the inbox. The choices are IMAP or POP3. The inbox host mail server must support these protocols.

Inbox Time Out:
Specifies the amount of time the endpoint will wait before canceling when attempting to connect to the inbox. If a connection is not acquired before the time-out value is reached, the inbox will not be polled.

Inbox User:
The user name required to log in to the email account. Depending on the email server and configuration, this name may only be the user name portion of the email or it may be the full email address.

Inbox Password:
The password for the Inbox User.

POP3/IMAP SSL Enabled:
When selected, enables SSL.

SMTP Host:
The host name of the mail server that the email provider uses to send results and error messages. For example, mail.corp.example.com.

SMTP Port:
The port that is used to connect to the mail server. The default value is 25.

SMTP User:
The user account for the email provider to use when it sends email for results and errors.

SMTP Password:
The password for the SMTP account. Some mail servers do not require an SMTP password.

Send From:
The email address (for example, user@company.com) used to send email notifications of results and errors. If you do not specify a Send From value, the email server attempts to determine the email address by combining the value specified in the SMTP User setting with a default domain configured on the email server. If your email server does not have a default domain and you do not specify a value for Send From, errors may occur. To ensure that the email messages have the correct from address, specify a value for the Send From setting.

SMTP SSL Enabled:
When selected, enables SSL over SMTP.

Include The Original Email Body As An Attachment:
By default, when you send an email to the LiveCycle server, the original text of the message is included in the body of the message. To instead include the text as an attachment, select this option.

Use The Original Subject Line For Result Emails:
By default, LiveCycle server uses the values specified in the Success Email Subject and Error Email Subject settings as the subject line when sending result email messages. To instead use the same subject line as the original email sent to the server, select this option.

Success Email Subject:
After you send an email to an email endpoint to start or continue a process, you receive a return email message from the LiveCycle server. If your email succeeds, you receive a success email. If your email fails, you receive a failure email informing why it failed. This setting enables you to specify the subject line of success email messages sent for this endpoint.

Success Email Body:
Enables you to specify the body text of success email messages sent for this endpoint.

Error Email Subject Prefix:
Enables you to specify the text used at the beginning of the subject line of failure email messages sent for this endpoint.

Error Email Subject:
Enables you to specify the subject line of failure email messages sent for this endpoint. This text is displayed after the Error Email Subject Prefix.

Error Email Body:
Enables you to specify the first line in the body text of failure email messages sent for this endpoint.

Email Summary Info:
Each success or failure message includes a section containing the original email text that you sent to the LiveCycle server. This setting specifies the text that appears above that section.

Validate Inbox Before Creating/Updating This Endpoint:
When this option is selected, the LiveCycle server checks whether your SMTP/POP3 settings are correct before creating the endpoint. When you click Add, a message displays, stating whether the inbox account is valid. If this option is not selected, the LiveCycle server creates the endpoint without validating the inbox.

Character Set Encoding:
The encoding format to use for the email message. The default is UTF-8, which most users outside Japan will use. Users in a Japanese environment may choose ISO2022-JP.

Failed Email Sent Folder:
Specifies a directory in which to store results if the SMTP mail server is not operational.

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