Correspondence workflow

  1. The form designer adds an image field to the appropriate form layouts. These image fields will hold the user signature image.

  2. At the time of creating a letter, the subject matter expert (SME) selects a form layout that contains an image field to display the user signature image.

  3. In the Data Editing view, the subject matter expert selects an image field for the signature image. She follows these steps:
    • Select System from the Linkage Type drop-down menu in the right pane.

    • Select the agentSignatureImage DDE from the list in the Data Element panel for the SystemContext DD.

    • Save the letter.

  4. When the letter is rendered, the agent can see her signature in the image field.

// Ethnio survey code removed