Scenario: Creating a Correspondence using the Create Correspondence user interface
The Correspondence Management Solution centralizes and
manages the creation and delivery of correspondence enabling you
to quickly assemble correspondence from both preapproved and custom-authored
content. The Correspondence Management Solution separates document
design from content management which means you do not need to redesign
the document whenever the content changes.
Using the Create Correspondence user interface, you can easily
create or modify correspondences for your requirements.
The Create Correspondence user interface to create
or modify a correspondence.
The Manage Assets user interface to modify letter templates
and change attributes of content fields in the Correspondence Management
Customer interfacing employees such Claims Adjustors, Case
Workers perform the tasks described in this scenario.