You can use CSV files if you have users in your company that you don’t want to add to a group, or if you want to manually create a custom group later for these users.

Before you can perform this procedure, you must create a user CSV file for the individual users whom you want to add to your Connect Enterprise system. The CSV file you create must include user information in the following format:

Here are some additional tips for using CSV files:

• Because of browser limitations, Adobe recommends that if you have a large number of users to add, that you create several smaller CSV files instead of one large CSV file.

• The file should not contain empty lines. If the CSV file contains empty lines, the import operation fails.

• Names that contain a comma need to be in quotes. For example, the name John Doe, Jr., must appear in the CSV file as “John Doe, Jr.” for the file to import correctly.

• If you want to specify a custom field, the header format in the CSV file is x‑<field‑id> (for example, x‑45704960). You can obtain the field ID from the CXML API calls custom-fields or acl-field-list, or you can click the Custom User field in Enterprise Manager and check the ID in the URL.

• The user information in the CSV file needs to take login and password policies into consideration. For example, if login is set as e‑mail, the CSV file should have the login and e‑mail columns set the same. Or, if there are password policies (certain length, format, special characters, etc.) these policies should also be applied in the CSV file. If policies are not followed, an error may appear that prevents the CSV file from importing properly.