Adobe Connect Enterprise

Import a user CSV file using non UTF‑8 encoded files

You can import a user CSV file using non UTF‑8 encoded files. When importing a non UTF‑8 encoded file, append the appropriate encoding parameter to the import URL.

  1. Click the Administration tab at the top of the Connect Enterprise Manager window.
  2. Click Users And Groups.
  3. Click the Import link above the list of users and groups.
  4. Check the URL in the browser address line. It should look similar to http://<Connect Server>/admin/administration/user/import.
  5. Click at the end of the URL in the browser address line and add “?encoding=<encode>” to the address. It should look similar to http://<Connect Server>/admin/administration/user/import?encoding=<encode>. Specific examples include the following:

    • http://<Connect Server>/admin/administration/user/import?encoding=sjis

    • http://<Connect Server>/admin/administration/user/import?encoding=euc_kr

  6. After modifying the URL address, click Enter.
  7. Select Create New Users.
  8. Under the Select File To Import bar, browse to the CSV file you want to import.
  9. Click the Upload button.

    If any errors occur, the first 10 errors are displayed in red text. (Note that errors on duplicate user login/e‑mail are not reported.) Make any necessary corrections and re‑import the file.

  10. Set permissions for these users. For more information, see Setting custom permissions for the Connect Enterprise libraries.