Camera And Voice pod

To broadcast audio, the broadcaster’s computer must have a microphone connected to it. To broadcast video, the broadcaster’s computer must have a video or webcam connected to it.

Set up audio broadcasting

Use the Audio Setup wizard to quickly set up and use your audio devices. Use Advanced Settings to make further adjustments to the ways that Acrobat Connect Pro handles audio data. (Using Advanced Settings is recommended only if you have advanced understanding of audio technology.)

Note: Acrobat Connect Pro administrators can change pod, audio, and video settings to adhere to standards for governance. For more information, see Working with compliance and control settings.

Test audio devices and configure settings

  1. Select Meeting > Manage My Settings > Audio Setup Wizard.
  2. Click Next.
  3. On the Test Sound Output page, click Test.

    A sound sample plays from your speakers or headphone. If you did not hear the sound sample, click Help for more information.

  4. Click Next.
  5. On the Select Microphone page, select your microphone type from the pop‑up menu.
  6. Click Next.
  7. On the Test Microphone page, click Record to test your microphone. (If a dialog box appears requesting access to your camera and microphone, click Allow.)
  8. Click Next.
  9. Skip the Tune Silence Level page. Silence detection is available only if your account administrator enables it.
  10. Click Next, and click Finish.

Set Advanced Settings in the Audio Setup wizard (Windows only)

  1. Select Meeting > Manage My Settings > Audio Setup Wizard.

    The Welcome page of the Audio Setup wizard appears.

  2. Click the Next button to advance to Step 5 of 5 in the Audio Setup Wizard.
  3. Click Advanced Settings.

    The Use Enhanced Audio option enables automatic audio control, including echo cancellation, microphone volume control, and noise suppression. You can deselect this option if you have trouble with audio quality.

  4. For Acoustic Echo Cancellation Mode, select an option to adjust echo cancellation (the Adobe Acrobat Connect Add‑in must be installed to use this option):
    Full Duplex
    Enables multiple users to speak at one time. If echo feedback results, select another option (this option is preferred for most systems).

    Half Duplex
    Enables only one user to speak at a time. Use this option if microphones on your system are unusually sensitive (transmitting unwanted background sound) or if you have poor echo cancellation.

    Headphones
    Optimizes audio settings for use with headphones. This option uses Full Duplex mode, in which multiple users can speak at one time.

    Off
    Disables echo cancellation.

  5. To enable your microphone volume to adjust automatically in response to changes in voice level, select Automatic Gain Control. Deselect this option if you experience problems with the audio volume fluctuating unpredictably.
  6. For Audio Quality, select an option to adjust a combination of all audio settings, including echo cancellation and gain control, to provide optimized performance. A higher quality setting uses more CPU resources, and therefore slows performance, but provides better audio quality. It is recommended that you use the highest quality setting that does not cause detectable audio degradation on your system. Select one of four settings:
    Fast
    Provides the fastest performance but the lowest audio quality. (This setting uses the fewest CPU resources. Use this option for systems with slower CPUs.)

    Good
    Provides slower performance but better audio quality. (Good is the default setting, recommended for most systems.)

    Best
    Provides the slowest performance but the best audio quality. (Use this option for systems with fast CPUs.)

    Custom
    Enables you to select options for audio quality settings. Use this option if the standard settings do not provide adequate results.

  7. If you selected Fast, Good, or Best, proceed to step 8. If you selected Custom, choose from the following options:
    • For Echo Path, select 128 (the default setting) or 256. The higher setting provides greater suppression of audio feedback. This setting uses more CPU resources and is recommended for systems that don’t use headphones.

    • Select Noise Suppression (selected by default) to reduce the amount of noise that the microphone picks up. Deselect the option to make the microphone more sensitive.

    • For AEC (Acoustic Echo Cancellation), select Fast for the fastest performance and poorest quality, Good for slower performance and better quality, or Best for slowest performance and best quality.

    • Select Non Linear Processing (selected by default) to use non-linear processing for audio data. Deselect the option to use standard processing (and fewer CPU resources).

  8. To override your selections and restore the default Advanced Settings, click Reset to Defaults.
  9. To apply the Advanced Settings and return to the Audio Setup Wizard, click OK. Step 5 of the Audio Setup Wizard appears.
  10. Click Finish to exit the Audio Setup Wizard.

Set up video broadcasting

Hosts and presenters can share their camera.

  1. Select Meeting > Manage My Settings > Select Camera from the Menu bar.

    A Flash Player Settings window opens.

  2. Select the camera that you want to use from the Camera pop‑up menu.
    Note: If no camera is connected, a No Camera Found message appears instead of the Camera pop‑up menu.
  3. Click Close.
Note: Acrobat Connect Pro administrators can change pod, audio, and video settings to adhere to standards for governance. For more information, see Working with compliance and control settings.

Control your video and audio broadcast

You can start, pause, and stop broadcasting your camera and voice any time during a meeting or training session.

Note: Acrobat Connect Pro administrators can change pod, audio, and video settings to adhere to standards for governance. For more information, see Working with compliance and control settings.

Start audio and video broadcasting

 In the Camera And Voice pod, click Start My Camera And Voice .

Broadcast your voice

Hosts and presenters most often use the hands-free option, while participants make use of the microphone.

  1. Do one of the following:
    • Hold down Talk to speak. When you are finished speaking, release the button.

    • Click Hands‑Free . When the Hands‑Free button is selected, you can speak at any time during the meeting or training session. Click the button again to turn off hands‑free audio broadcasting.

  2. Since sound levels of individual microphones can vary greatly, adjust the volume of your microphone from the VoIP toolbar (click the Voice Options menu  and select High, Medium, or Low). Adjusting the volume is useful if others in the meeting or training session tell you your voice is too loud or that you cannot be heard.

Pause video broadcasting

When video broadcasting is paused, the last image broadcast from your camera remains as a static image in the Camera And Voice pod.

 In the Camera And Voice pod, click Pause Camera . Click the button again to resume video broadcasting.

Stop broadcasting your video and voice

 In the Camera And Voice pod, click Stop My Camera And Voice .

Assigning camera and voice rights together

At the beginning of a meeting or training session, only hosts and presenters can broadcast their voice (over VoIP) and camera. Hosts can assign voice and camera rights to participants by giving them enhanced rights.

Here are some tips for when camera and voice rights are granted together:
  • After being granted camera and voice rights, attendees see the VoIP toolbar and the controls in the Camera And Voice pod.

  • When camera and voice rights are granted, the attendee can start their camera. When the camera is started, the microphone also turns on by default, unless the host has set the voice mode (using the VoIP toolbar) to Voice On - One Speaker. Also, if the voice mode is set to Voice Off, then voice controls are disabled and the microphone does not turn on when an attendee starts their camera.

  • If an attendee is granted camera and voice rights, broadcasts their camera, and then stops broadcasting their camera, they still retain both camera and voice rights (and can use the voice rights alone, if desired) unless a host or presenter changes their rights.

  • If an attendee is granted camera and voice rights together and then a host or presenter removes camera rights, the attendee’s voice rights are also removed. However, if an attendee was granted voice rights alone, before being granted camera rights, removing the camera rights does not remove the voice rights.

Note: Acrobat Connect Pro administrators can change pod, audio, and video settings to adhere to standards for governance. For more information, see Working with compliance and control settings.

Granting voice rights to attendees

If you are a host, you can turn audio broadcasting on and off for all attendees, and enable one or multiple attendees to speak at one time.

  1. In the Attendee pod, select an attendee name.
  2. In the VoIP toolbar, click the menu and select one of the following options:

    • Voice Off turns off all audio broadcasting.

    • Voice On - Multiple Speakers turns on audio broadcasting, enabling meeting or training session attendees who have the appropriate permissions to broadcast audio. Any attendee can talk when holding down the Talk button.

    • Voice On - One Speaker turns on audio broadcasting, enabling meeting or training session attendees who have the appropriate permissions to broadcast audio. When a speaker holds down the Talk button, the Talk button is disabled for other users.

    If you select one of the Voice On options, the microphone is displayed next to the attendee name in the Attendee List, a small message appears in the upper-right corner of the attendee’s meeting or training session window to tell them they have been granted voice rights, and the VoIP toolbar appears in the lower-left corner of their meeting or training session window giving them microphone options. (If the voice mode is changed, all microphones for active users are turned off and reset. Attendees can lock the talk button again to speak and be heard.)

  3. After being granted voice rights, attendees can click Hands-free to lock in the microphone for constant, hands-free VoIP. For short periods of speaking, such as asking a question, attendees can click and hold the talk microphone while speaking and then release. When an attendee is speaking, the active microphone icon  is displayed next to their name in the Attendee List.
  4. (Optional) Attendees can change the sound level of their microphone by clicking the VoIP toolbar menu and selecting an audio level: High Volume, Medium Volume, or Low Volume. (This option is only available if the Acrobat Connect Add-in is installed.)

Specify video broadcast settings for all attendees

If you are a host, you can turn video broadcasting on or off for all participants and specify image quality.

Note: If you change a setting while video is being broadcast, buttons may be added to or removed from the Camera And Voice pod.
  1. In the Camera And Voice pod, click the Pod Options button .
  2. Choose one of the following:
    • Camera Off turns off video broadcasting.

    • Slow Images samples and transmits the camera image less frequently than other image settings. Images tend to be low-quality and can shift abruptly. Use this setting if most attendees have low-speed connections or if you are not concerned about image quality.

    • Fast Images (the default setting) provides a clear but not high-quality image. Use this setting if attendees are connected at a variety of speeds.

    • High Quality Images provides high-quality images. Use this setting if all attendees are connected at high speeds.

    • High Bandwidth provides the highest-quality images, suitable for use with the highest connection speeds, such as DSL or LAN.

Change the aspect ratio of videos

If you are a host, you can choose between Portrait (the default setting), Standard, or Landscape aspect ratio for video display.

  1. In the Camera And Voice pod, click the Pod Options button .
  2. Select the aspect ratio setting you want from the pop‑up menu:
    • Portrait displays video with a square aspect ratio.

    • Standard displays video with a width-to-height aspect ratio of approximately 4/3.

    • Landscape displays video with an aspect ratio of approximately 9/5.

Enable participants to broadcast microphone audio and video

Hosts can enable a participant to broadcast microphone audio and video by changing the participant’s role to presenter, or by changing the participant’s permissions for just the Camera And Voice pod.

 In the Attendee pod, select the participant’s name and do one of the following:
  • Click Set User Role in the lower-left corner, and select Set as Presenter.

  • Click the Pod Options button  and select Change Enhanced Participant Rights. In the dialog box, select Camera And Voice pod and click OK.

  • In the Attendee List, click on an attendee name and from the hover menu click Grant Microphone Rights .

Note: Acrobat Connect Pro administrators can change pod, audio, and video settings to adhere to standards for governance. For more information, see Working with compliance and control settings.

Stop an attendee from broadcasting

When necessary, a host can stop an attendee from broadcasting video or voice.

  1. Roll over an attendee name in the Camera And Voice pod.
  2. Click the close icon (X) to the right of the attendee name to stop the broadcast.

    The attendee’s name and image disappear from all Camera And Voice pods.

Select which broadcasts you receive

If you are a host, you can receive or block a video or audio broadcast from a participant. In the Camera And Voice pod, a red line over a participant’s Microphone or Camera icon indicates that broadcasts from that participant are blocked. If no red line is visible, broadcasts from that participant are allowed.

 Do one or both of the following as necessary:
  • To block or unblock audio broadcasts from a participant, roll over the participant’s name in the Camera And Voice pod and click the Microphone icon next to the name.

  • To block or unblock video broadcasts from a participant, roll over the participant’s name in the Camera And Voice pod and click the Camera icon next to the name.