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Working with compliance and control settings
Organizations operating in regulated industries
are required to comply with government standards. These standards
dictate how and when employees can communicate and whether the organization
must record and archive communication. For example, some organizations
are required to log all communications that take place on their
networks.
Organizations can also choose to retain communications
between employees or between employees and external users to meet
standards of internal control. Use the compliance and control settings
to adhere to standards and control the global meeting experience.
Compliance
and control settings are global settings that effect the entire
Acrobat Connect Pro account. Settings apply immediately to all meeting
sessions that begin after the settings are saved. Settings do not
apply to meetings that are in progress when settings are saved.
Settings apply to recent meetings up to 10 minutes after the meetings
end.
Note: Not all compliance features are available to Hosted
customers.
Customize compliance and control settings- Log in to Connect Pro Central.
- Click the Administration tab.
- Click Compliance and Control.
- Click Pods Management and do any of the following:
Select any pods you want to disable in
meeting rooms and virtual classrooms. If you disable a pod, the
pod and all information in the pod is erased in every meeting room
that contains the pod. Disabling pods can leave empty space in meeting
room layouts. Create new meeting templates or meeting hosts can resize
the pods in meeting rooms to fill the space.
Choose whether to clear pod history when new meetings
begin.
Choose whether to disable private chat.
- Click Share Settings and do any of the following:
Select settings that restrict how users
share information.
To prevent users from sharing unauthorized contents,
select Disable Desktop sharing, Disable Windows sharing, and Disable
Applications sharing. These settings are types of screen sharing.
Also, select Allow only the sharing of documents from the Content
library and Course library. This setting prevents users from uploading
content directly into a meeting room. A host or presenter can share
only content that was preloaded into Connect Pro Central.
If you select Allow upload of documents only from
the groups selected below, only users who are members of the selected
groups can upload documents to meeting rooms. Authors are always
permitted to upload documents.
- Click Recordings and Notice and do any of the following:
Note: Only the Enable compliance notice setting is available
to hosted customers. Hosted customers cannot force recording settings
or enable chat transcripts.
Select Enable compliance notice and enter
notice text to force all users to accept the terms of the notice
before entering meeting rooms. The acceptance is recorded in the
server log. For example, licensed customers can use this notice
to inform users that a meeting is or is not being recorded.
Select Force recording settings for all meetings
and Always record all meetings (on), to record all meetings. No
one can stop the recording, not even the meeting host. Only administrators
can access forced recordings unless you select Publish recording
links in meeting folders. In this case, the meeting host can access
the recording through the link available in the meeting folder.
The meeting host can edit the forced recording but administrators
can still access the original recording as needed. The Presenter
Only Area and breakout rooms are never recorded. If you need to
record all meeting activities, choose Disable Breakout rooms on
the Share Settings page.
Select Never record any meetings (off), to disable
the Meeting > Record Meeting command in all meeting rooms.
Select Enable Chat Transcripts to log all chat messages
on the server. The transcripts contain the name of the room, the
name of the sender, the name of the recipient, the date and time,
and the message body for each chat message. Transcripts are stored
on the Acrobat Connect Pro server in the folder rootinstall\content\account-id\sco-id-version\output\
(for example, C:\breeze\content\7\21838-1\output). The file name
format and type is roomname_date_time.xml.
Chat transcripts do not log text in the Note pod and chat communication
in breakout rooms. To record all text-based conversation, disable
the Note pod and breakout rooms.
- Click Training Settings and select whether you want to
enable open enrollment.
- Click Save to save changes.
View forced recordings- In Connect Pro Central, administrators
can click on Content > Forced Recordings to view all the forced
recordings in an account.
- Click on a recording name to view information about the
recording.
- Do one of the following:
Click Edit to edit the title, summary,
or language of a recording.
Click the URL for Viewing to view the recording.
Create a link to a forced recordingLinks point to the latest version of the recording.
If any editing is done to the recording (either directly or through
any link) the edits are reflected in all the links to that recording.
- In Connect Pro Central, administrators can click
on Content > Forced Recordings to view all the forced recordings
in an account.
- Select the checkbox for the meeting you want to link.
- Click Create Link.
- Navigate to the Content folder where you want to add
the link.
- Click Create Link.
Delete forced recordingsOnly administrators can delete forced recordings.
- In Connect Pro Central, click on Content >
Forced Recordings to view all the forced recordings in an account.
- Select the checkbox for the meeting you want to delete.
- Click Delete.
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