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Working with compliance and control settings



Organizations operating in regulated industries are required to comply with government standards. These standards dictate how and when employees can communicate and whether the organization must record and archive communication. For example, some organizations are required to log all communications that take place on their networks.

Organizations can also choose to retain communications between employees or between employees and external users to meet standards of internal control. Use the compliance and control settings to adhere to standards and control the global meeting experience.

Compliance and control settings are global settings that effect the entire Acrobat Connect Pro account. Settings apply immediately to all meeting sessions that begin after the settings are saved. Settings do not apply to meetings that are in progress when settings are saved. Settings apply to recent meetings up to 10 minutes after the meetings end.

Note: Not all compliance features are available to Hosted customers.

Customize compliance and control settings

  1. Log in to Connect Pro Central.
  2. Click the Administration tab.
  3. Click Compliance and Control.
  4. Click Pods Management and do any of the following:
    • Select any pods you want to disable in meeting rooms and virtual classrooms. If you disable a pod, the pod and all information in the pod is erased in every meeting room that contains the pod. Disabling pods can leave empty space in meeting room layouts. Create new meeting templates or meeting hosts can resize the pods in meeting rooms to fill the space.

    • Choose whether to clear pod history when new meetings begin.

    • Choose whether to disable private chat.

  5. Click Share Settings and do any of the following:
    • Select settings that restrict how users share information.

    • To prevent users from sharing unauthorized contents, select Disable Desktop sharing, Disable Windows sharing, and Disable Applications sharing. These settings are types of screen sharing. Also, select Allow only the sharing of documents from the Content library and Course library. This setting prevents users from uploading content directly into a meeting room. A host or presenter can share only content that was preloaded into Connect Pro Central.

    • If you select Allow upload of documents only from the groups selected below, only users who are members of the selected groups can upload documents to meeting rooms. Authors are always permitted to upload documents.

  6. Click Recordings and Notice and do any of the following:
    Note: Only the Enable compliance notice setting is available to hosted customers. Hosted customers cannot force recording settings or enable chat transcripts.
    • Select Enable compliance notice and enter notice text to force all users to accept the terms of the notice before entering meeting rooms. The acceptance is recorded in the server log. For example, licensed customers can use this notice to inform users that a meeting is or is not being recorded.

    • Select Force recording settings for all meetings and Always record all meetings (on), to record all meetings. No one can stop the recording, not even the meeting host. Only administrators can access forced recordings unless you select Publish recording links in meeting folders. In this case, the meeting host can access the recording through the link available in the meeting folder. The meeting host can edit the forced recording but administrators can still access the original recording as needed. The Presenter Only Area and breakout rooms are never recorded. If you need to record all meeting activities, choose Disable Breakout rooms on the Share Settings page.

    • Select Never record any meetings (off), to disable the Meeting > Record Meeting command in all meeting rooms.

    • Select Enable Chat Transcripts to log all chat messages on the server. The transcripts contain the name of the room, the name of the sender, the name of the recipient, the date and time, and the message body for each chat message. Transcripts are stored on the Acrobat Connect Pro server in the folder rootinstall\content\account-id\sco-id-version\output\ (for example, C:\breeze\content\7\21838-1\output). The file name format and type is roomname_date_time.xml. Chat transcripts do not log text in the Note pod and chat communication in breakout rooms. To record all text-based conversation, disable the Note pod and breakout rooms.

  7. Click Training Settings and select whether you want to enable open enrollment.
  8. Click Save to save changes.

View forced recordings

  1. In Connect Pro Central, administrators can click on Content > Forced Recordings to view all the forced recordings in an account.
  2. Click on a recording name to view information about the recording.
  3. Do one of the following:
    • Click Edit to edit the title, summary, or language of a recording.

    • Click the URL for Viewing to view the recording.

Create a link to a forced recording

Links point to the latest version of the recording. If any editing is done to the recording (either directly or through any link) the edits are reflected in all the links to that recording.

  1. In Connect Pro Central, administrators can click on Content > Forced Recordings to view all the forced recordings in an account.
  2. Select the checkbox for the meeting you want to link.
  3. Click Create Link.
  4. Navigate to the Content folder where you want to add the link.
  5. Click Create Link.

Delete forced recordings

Only administrators can delete forced recordings.

  1. In Connect Pro Central, click on Content > Forced Recordings to view all the forced recordings in an account.
  2. Select the checkbox for the meeting you want to delete.
  3. Click Delete.