What can you do with Adobe ConnectNow?



Conducting online meetings with ConnectNow

Adobe® ConnectNow gives you access to a secure, personal online meeting room. Use your meeting room to collaborate with others on the web in real time. With ConnectNow, you can share and annotate your computer screen, send chat messages, and communicate using integrated audio. You can also broadcast live video, share files, capture meeting notes, and control an attendee’s computer remotely.

ConnectNow meeting rooms contain display panels called pods, each with its own function. The pods are Screen Sharing, Chat, Shared Notes, Webcam, Files, Whiteboard, and Attendees. As the host, you can customize the size and arrangement of the pods in the room for each meeting.

Meeting room overview

A.
Menu bar

B.
Screen Sharing pod

C.
Attendee List

D.
Invite Participants

E.
Share Screen

F.
Upload A File

G.
Share Webcam

H.
Share Microphone

I.
Set Up Phone Conferencing

J.
Webcam pod

K.
Chat pod

L.
Shared Notes pod

You can access meeting room features in different ways. For example, use the menus and icons on the menu bar or click the arrow icon on a pod title bar to view a menu. You can also right-click on some pods to display a menu.

Menu bar

At the top of the meeting room, the menu bar contains menus and icons for common tasks such as inviting participants and uploading a file.

Screen Sharing pod

The large area in the center of the room displays your screen when you are sharing.

Attendee list

The list at the bottom of the meeting room lets you see who is in your room. As the host, you can click names in the list to change attendee roles. You can also ask attendees to share their screen, request control of another screen, and remove attendees from the meeting.

Webcam pod

Hosts and participants can broadcast live video to all attendees.

Chat pod

Any attendee can send chat messages to other attendees unless the host disables chat.

Shared Notes pod

Display notes to all attendees as the meeting is in progress.

Host your first meeting

Your meeting room is available 24 hours a day. As a host, you can hold scheduled or spontaneous meetings.

Follow these few steps to host your first ConnectNow meeting:

  1. Log in to your meeting.

    Open your web browser and type your meeting room URL. (When you set up an Acrobat.com account, Adobe sends an e-mail message containing information about your account, including the meeting room URL.) Alternatively, while in Adobe® Buzzword® or the Acrobat.com Organizer, click the Meet button. In Adobe® Acrobat® 9 or Adobe® Reader®, click the Collaborate button in the toolbar and select Share My Screen. You can also enter your meeting room by navigating to http://www.adobe.com/go/acrobat_com_en and clicking the ConnectNow panel.

  2. Invite attendees.

    In your meeting room, click Invite Participants . The URL for your meeting room is displayed. Send an invitation by clicking Compose E-mail, or cut and paste the URL into an e-mail message or instant message. When people receive the invitation, they can join the meeting by clicking the URL. (Remember, as the host, you must be logged into your room before others can enter.) If you use Microsoft® Outlook® 2007, you can easily insert the URL to your personal ConnectNow meeting room in your e-mail messages or calendar meeting invitations with the click of a button. For information on using the Acrobat Add-in for Outlook to invite participants to your meeting, see Share files using Microsoft Outlook.

  3. Share your screen.

    Click the Share My Computer Screen button to share information on your screen, such as a document or spreadsheet. You can share windows, applications, or your entire desktop with participants in a meeting.

Share your screen in a meeting room

As a host or presenter in a meeting, you can share windows, applications, or your entire desktop with participants in a meeting. When you share your screen, attendees see everything that happens on your computer screen, including pointer movement and all visible windows and applications. You can use the Annotate feature to pause screen sharing and draw on the screen. While another attendee is screen sharing, you can request control of that person’s computer.

When you first enter the room, the large area in the center, called the Screen Sharing pod, shows the Share My Computer Screen button. When you are ready to share, click the button. If you do not have a supported version of the ConnectNow Add-in, a dialog box asks you to install the add-in. The ConnectNow Add-in is a version of Flash® Player with additional features that enable hosts and participants to share their screen. Click Yes to download the ConnectNow Add-in. After the add-in is installed, click Share in the confirmation dialog box that appears.

Note: Consider closing your e-mail and instant messaging programs before sharing your screen so others do not see private information.
What you see when you share your screen (left), and what others see (right).

When you share your screen, you control the meeting from the Screen Sharing palette, which is always available when you are sharing. The palette shows the Attendee List, Chat pod, Shared Notes pod, Webcam pod, and Annotate feature. You can minimize the palette so it is not in your way as you share your screen. When you are sharing, attendees see your screen in the Screen Sharing pod of the meeting room. Attendees can zoom to increase the shared document, follow the presenter’s mouse movements, or scroll independently to areas of interest. Attendees also continue to see the other features in the meeting room, such as pods and menus. Attendees do not see the Sharing palette. For more information about screen adjustments, see Zoom a shared screen or expand to full screen.

The Screen Sharing palette lets you control the meeting while sharing your screen.

When the host or participant sharing their screen is using Microsoft® Windows® the Sharing palette is invisible to attendees. In Mac OS®, the palette appears as a white box with gray lines. To stop screen sharing, click the red Stop Screen Sharing button near the top of the Sharing palette. (If you have minimized the Sharing palette, open it again so you can click the Stop button.)

Annotate a shared screen

The annotate feature pauses screen sharing and allows you and attendees to draw on the current screen using the whiteboard tools. For example, you can add arrows, shapes, and text comments. Annotating is useful if all attendees must review an item or document collaboratively. When you finish, you can save a copy of the annotated screen in PNG format. See Draw on the screen using the whiteboard.

Take control of a computer remotely

While screen sharing, you can let another host or participant control your computer remotely. Alternatively, a host or participant can ask for control of another attendee's computer. Requests for control appear in a message, and control is not granted until the request is accepted. The owner of the computer can take back control at any time.

Note: If you grant control of your computer, the person with control has access to your entire computer system.

Remote control has numerous, important uses. For example, you can ask a customer experiencing a computer problem for control so that you can fix the problem.

These features make it easy to collaborate using remote control:
  • Move your mouse to move the pointer on the remote desktop.

  • Type with the keyboard, as usual.

  • The computer owner can still control the keyboard and mouse, even after granting control to another attendee. In this way, the computer owner can help the person controlling the computer, for example, by quickly navigating to files instead of explaining their location.

For more information, see Give screen control to another attendee.

Collaborate in your meeting room

In a meeting room, hosts and participants can share their screens. All attendees can collaborate regardless of differences in operating system or installed software. In your room, you can chat with others, distribute files, take notes, and draw on a document together. You can also share your webcam, set up a phone conference, or use the voice over Internet protocol (VoIP) for voice communication over the web.

Chat

Use the Chat pod to send text messages to another attendee, to all hosts in the meeting, or to all attendees. As the host, you can disable private chatting. When private chat is disabled, attendees can send chat messages to all hosts or to everyone, but not to individual attendees. See Send chat messages.

Distribute documents and files

Hosts and participants can distribute documents and files from within the meeting room to meeting attendees. Distributing documents is an effective way to immediately share content and information such as documents, spreadsheets, and PDF files. See Share files in a meeting.

Take notes

Hosts and participants can use the Shared Notes pod to post an agenda and take meeting notes. Audience members can read, but not write, text in the Shared Notes pod. See Take notes in a meeting.

Use the whiteboard

Hosts and participants use the virtual whiteboard just like a physical whiteboard by drawing flowcharts, organizational charts, and any other type of diagram or information. A variety of whiteboard drawing options are available, including the highlighter pen, shapes, arrows, and text. See Draw on the screen using the whiteboard.

Use the whiteboard to draw diagrams and add text.

Broadcast your webcam

Hosts and participants can broadcast live video from their webcams. The video appears in the Webcam pod within the meeting room. Multiple attendees can share their webcams at the same time. Audience members can view webcams. See Broadcast a webcam.

Communicate by phone or use VoIP

A phone conferencing number is included with your ConnectNow account. You can use the number provided or customize the phone conferencing number displayed in your meeting room. Another audio option is voice over Internet protocol, or VoIP. With VoIP, hosts and participants use microphones and headsets (recommended) to transmit voice conversations over the Internet. Audience members cannot speak but are able to listen through their headsets or speakers. For more information, see Use phone conferencing and Use voice over Internet protocol (VoIP).
Note: When you use Adobe phone conferencing, regular long-distance rates apply.

Roles and permissions

Roles are a way of assigning permissions and determining the activities attendees can carry out during a meeting. Hosts have the highest level of permissions. There are three roles for meeting room attendees:

Host

The host is the owner of the meeting room or an attendee who has been promoted to the host role. Hosts can design the meeting room layout, specify the features that are available during a meeting, and invite and manage attendees. Hosts can also control access to the room, share their screens, share files, control other attendees' computers (after receiving permission), and use the whiteboard. Hosts set phone conference options, broadcast video, control webcams, change chat settings, write shared notes, and change attendee roles. The host must be present for the meeting to start.

Participant

Participants can share and annotate their screens, share files, and draw on the whiteboard. They can also take notes, set their microphone and speaker properties, broadcast live video and audio, and send chat messages. By default, all incoming guests enter a meeting as participants. The host can change this setting (in Meeting > Preferences > Room Management) so that attendees enter as audience members instead.

Audience

Audience members can view the shared screen of a host or participant, view any shared webcams, and listen to meeting audio. They can also download shared files, view meeting notes and the whiteboard, and send chat messages. Audience members cannot share their screens, use a microphone in VoIP conferences, broadcast live video, or take notes.