Basics



    What file types can I upload and share?

    You can upload and share any of the following file types on Acrobat.com:

    • Microsoft Office 2003 and 2007 formats, Rich Text Format (RTF), OpenOffice formats, text, and PDF

    • HTML

    • Adobe supported image formats: GIF, JPEG, BMP, PNG

    • Adobe Creative Suite® file formats

    • SWF and Captivate® formats

    • ZIP

    • Source files (.c/.h/.as/.cpp/.java)

    You cannot upload and share the following file types:

    • Media: AAC, MOV, mp3, WMV, OGG, FLV, XVID, DIVX

    • Fonts: TTF, DFONT, OTF

    • Archive: TGZ, 7Z, SIT

    • Executable files or script code: EXE, DLL, JAR, RAR, WAR, CAB, JS, VB

    • Additional unsupported file types: BAT, CHM, CMD, COM, CPL, CRT, HLP, HTA, INF, INS, ISP, JSE, LNK, MDB, MS, PCD, PIF, RETG, SCR, SCT, SHS, WS, SH, CSH, TCSH, KSH, BASH, ZSH

    Is there a limit to how many files I can store on Acrobat.com?

    You can store any number of files, but you are limited to 5 GB of total storage.

    Note: You have ownership rights for any files stored and shared on Acrobat.com. See the Acrobat.com Services Agreement (choose More > Services Agreement) for details.

    How long can I store a file on Acrobat.com?

    Stored files have no time limit or expiration date.

    Note: Extended inactivity in your account can result in account cancellation. See the Acrobat.com Services Agreement (choose More > Services Agreement) for details.

    How do I change my login name or password?

    At the top of the organizer window, choose More > Settings & Preferences to open the login settings dialog box.

    How do I search the Acrobat.com documentation?

    You have two ways to search for terms. If you want to confine the search to the product help, keep the option This Help System Only selected. If you want to broaden the search to include blogs, forums, and other websites, deselect this option. If a term is used in multiple products, you can narrow the search to just your product by appending the product name to the search term. For example, to see information about uploading files using Acrobat.com, type upload files+acrobat.com in the search box.

    How do I print the Acrobat.com documentation?

    To print the information in this web page, click the PDF link at the top of the page and print the PDF.

    Can I use Acrobat.com when I'm offline?

    Not at this time. However, future functionality may be added to the AIR version of Acrobat.com to support offline processes.

    For more information, see Use Acrobat.com from your desktop.